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    The Tebis service contract

    Get the most from your software with the Tebis service contract. It offers you a fair partnership over the long term. Benefits include automatic software updates and support from the Tebis Helpdesk and the Tebis Community.

    Software updates:
    You’ll have direct access to all updates for Tebis CAD/CAM software and to new feature guides.

    Helpdesk:
    You’ll have unlimited use of the hotline free of charge and receive technical support for questions about the application, installation and configuration of Tebis and ProLeiS. 

    Customer Community (in German and English):
    You’ll become a member of Tebis' own Customer Community and benefit from questions from other Tebis users, and video tutorials and helpful tips & tricks from Tebis experts.

    With the Tebis service contract, you can easily maximize the performance of your software and always stay up to date with the latest technology. 

    We also offer a variety of licensing and financing models for your Tebis installation.
    Ask us about your options:

     

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    The support and service we’ve received so far have been outstanding and at the highest level of quality. At APH3G we’re looking forward to a long-term collaboration with Tebis.

    Andy Hollings, managing director of APH3G

    The benefits for your performance

     

    Benefits of the Tebis service contract:

    • Greater reliability and fast assistance when service is needed
    • Up-to-date, long-lasting software
    • Fast workflows for greater productivity
    • Interface maintenance for long-term compatibility
    • Transparent maintenance costs for reliable budget planning

    Details of our contractual services

    Software updates

    We regularly provide software updates. They let you easily keep your Tebis software up to date.

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    Help desk

    We’re here for our customers: When you call the hotline, a Tebis expert will answer all your questions about installing, configuring and using Tebis and ProLeiS.

    More information on the help desk
    Tebis Community
    Participating, asking and learning!

    Would you like to expand your knowledge and get the most out of Tebis? You’re in the right place! Become part of the Tebis Community! With our valuable knowledge articles, helpful tips and tricks and videos you will get to know your Tebis product even better. 
    Tebis Community

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    CAD and NC services

    If needed, the Tebis AG CAD/CAM experts can support your company with special CAD and NC services on short notice. We can step in on-site to fend off impending bottlenecks – in the event of an overload or employee illness or vacation.

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    Upgrading to Tebis 4.1
    We’re offering special conditions for update training courses and for upgrading your Tebis installation to the current Tebis 4.1. Take advantage of our special offers for training and implementation.
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    Using Tebis in your home office

    We are not leaving our customers alone. We can help you complete your design and NC programming tasks in your home office if necessary.

    Because you can store your complete manufacturing environment as digital twins in Tebis CAD/CAM for planning, programming and simulation, you can also create programs from outside of your shop that are reliable and optimally matched to your machines.

    Please contact your area sales manager if you want to use your Tebis licenses in your home office outside the contractually agreed workspace for this purpose. 

    They will provide you with advice and support, also regarding optimizing your manufacturing environment for smooth order processing no matter where you perform your CAD/CAM tasks.
    Any questions?
    Contact us