Maximum availability of software and machines and a fast service response time are key factors for keeping your manufacturing processes up and running. We stand by you every day with acclaimed customer service. We provide expert support with the Tebis service contract and other optional services.
With the Tebis service contract, you’re always at the leading edge. You benefit from software that’s always up to date, use of the expert hotline and contact with other Tebis users.
We offer additional optional services like
Our technical support gives you expert assistance with installation, configuration and implementation to ensure that your manufacturing runs smoothly.
With Tebis as a strategic, technical and operational partner, you’ll experience a lasting improvement in your competitiveness.
You receive a comprehensive worry-free package that you’ll use to automatically improve the performance of your software and keep it state of the art. You benefit from direct downloads, the free customer service line and contact with other Tebis users. The Tebis service contract gives you the reliability you need to improve your competitiveness.
The manufacturing industry is undergoing a digital transformation. A digital infrastructure is a prerequisite for achieving the goal of "intelligent production." This includes manufacturing knowledge and manufacturing resources as well as project workflows. However, a complete digital infrastructure doesn't just appear one day. Small steps and continuous adjustments are necessary to achieve this goal, and Tebis is here to support you all the way.
Our services digitalize your process and your machines, tools and clamping devices are then part of your Tebis installation. The same applies to templates with proven methods and to machining parameters and cutting data.
The customer service is excellent. Decisions are made quickly at Tebis. Requests and feedback are considered and implemented as quickly as possible.
From our first introduction to CNC manufacturing to our collaboration that’s lasted many years, we’ve had nothing but good experiences with Tebis Software and Services. The Tebis technicians are always quick to find the appropriate solution.
The Tebis service and training programs are top-notch. Our employees are able to work optimally with the software.
We are not leaving our customers alone. We can help you complete your design and NC programming tasks in your home office if necessary.
Because you can store your complete manufacturing environment as digital twins in Tebis CAD/CAM for planning, programming and simulation, you can also create programs from outside of your shop that are reliable and optimally matched to your machines.
Please contact your area sales manager if you want to use your Tebis licenses in your home office outside the contractually agreed workspace for this purpose.
They will provide you with advice and support, also regarding optimizing your manufacturing environment for smooth order processing no matter where you perform your CAD/CAM tasks.